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ArticlesRecent activity by ChannelGate
Channel Gate -Managing LTL Order
Channel Gate - Managing LTL Order Marking Pick Up Ready: This category shows all Cymax orders that the order has not yet shipped or packaged. There are different columns for each order listed to...
Add Products New UI
Watch the below Video(s) and if you still have any questions or concerns reach out to us at email@example.com Edit existing products Adding in Products 1V1 and Bulk Upload with Macros Perm...
Order Management Walkthrough Guide - Actioning out a Replacement (Accept/Decline)
Order Management Walkthrough Guide - Actioning out a Replacement (Accept/Decline) Clicking on Order Management > Return & Replacements > Replacements Details about the replacement request: Whe...
Order Management Walkthrough Guide - How to Action Partial/Full Replacement Order in Orders Page
Order Management Walkthrough Guide - How to Action Partial/Full Replacement Order in Orders Page Once your team has accepted a Replacement request (Partial/Full), a new Replacement order will be ...
Channel Gate Enhancements and More: Release Notes March 15, 2023
Channel Gate Enhancement and More: Release Notes March 15, 2023 Product Management in Channel Gate with new Changes/Improvements: 1. Product De-Activation Code Update: In Channel Gate, your team h...
Product Management Walkthrough Guide - How Do I Group Products?
Product Management Walkthrough Guide - How Do I Group Products? Note: We only accept 1 Layer Product Grouping. Please download the file in this article page. Once you have downloaded the excel...
Do I have to call the Carrier to schedule a pick-up?
Do I have to call the Carrier to schedule a pick-up? No, after you've marked the order as ready for pick up for LTL orders. A pick-up request is generated directly to the carrier and they will c...
Invoice and Payments
INVOICE To avoid any delays in processing invoices, follow the instructions below: If you are NOT EDI (810) compatible, we can manually enter your invoices into our system. Please email all invoi...
Order Management Walkthrough - How to Action Out Prepaid Label through Channel Gate
Order Management Walkthrough - How to Action Out Prepaid Label through Channel Gate Note: Your team must have Normal FedEx Pick Ups in order to have Prepaid labels in Channel Gate. Vendors are...
Content Score Guide
The content score is an aggregated predictor for the competitiveness of online content. It uses data to determine the quality of the writing and optimization of what is considered to be relevant co...