ChannelGate

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Latest activity by ChannelGate
  • ChannelGate created an article,

    User Management

    This guide will walk you through how to manage existing users and add new users to your account. If you need to add any additional contacts for communications and notifications, email support@chann...

  • ChannelGate created an article,

    Dynamic Product Upload

    This feature will allow you to generate a Custom Product Template tailored to your catalog. This makes it easier for you to know exactly what information needs to be completed based on your product...

  • ChannelGate created an article,

    DUPLICATE - ARCHIVE Product Upload Validation Errors

    The table below outlines potential validation errors and their descriptions that may occur when uploading a Product Template file to Channel Gate (the Portal). These errors might appear as a banner...

  • ChannelGate created an article,

    Open and Applied Payables - Video

    Introduction to Open and Applied Payables report Navigate: Channel Gate > Order Management > Invoice Management

  • ChannelGate created an article,

    Channel Gate Enhancements and More: Release Notes Jan 6, 2025

    Introducing Bulk Add Product Grouping on Channel Gate We’re excited to announce a new feature on Channel Gate that simplifies how you manage product groups. The new Bulk Add Product Grouping functi...

  • ChannelGate created an article,

    Having trouble accessing Channel Gate? We recommend using VPN or whitelisting your IP address.

    Having trouble accessing Channel Gate? Please confirm you're using this link, as sometimes the problem is that users are using an old link:  https://app.channelgate.io/#/app/dashboard   Are you try...

  • ChannelGate created an article,

    Multi-Package SKUs

    Individual Upload When setting up individual SKUs that include multiple boxes or packages, you can use the Portal to manage them as follows: 1-4. Navigate to Product Management > Add New Product an...

  • ChannelGate created an article,

    Find Brand ID

    To find your Brand ID(s), navigate Channel Gate:Account Settings > Brands Private Label: Please note that brands like Home Square are classified as Private Labels. If you have SKUs listed under a ...

  • ChannelGate created an article,

    Pricing Updates

    To update your wholesale pricing, export your Pricing list from Channel Gate, update the file, and send it to your Account Manager. We need 30 days' notice for price increases, price decreased can ...

  • ChannelGate created an article,

    Understanding and Managing Inventory Updates

    Importance of Inventory Updates: . To maintain accurate inventory records and avoid potential order cancellations due to discrepancies, it is crucial to regularly update inventory data. This no...