CHANNEL GATE ENHANCEMENTS
New Invoice Template:
Please see the below URL to download the new invoice template.
Reminder: Please ensure ALL invoices are sent to: email@example.com
We are extending the restricted keywords.
These are the additional restricted keywords:
Please refer to the full list of Product Keyword Restrictions.
Product Management in Channel Gate with new Changes/Improvements:
New Widget in Dashboard:
New Widget with the Newest Release Notes with Corresponding Links.
Shipping Service Level:
Can be added while adding a new product to the catalog.
If the product requires a shipping service level change, please contact your Account Manager.
Orders Shipping from the US to CAD:
The Ship to Address will now show the FTN Address rather than the Customer's Address.
Vendors will be shipping to the FTN.
Updating Inventory in Channel Gate:
Updating inventory can be found in 2 locations.
- Product Management > Listings > Bulk Actions > "Update Inventory"
- Order Management > Unshipped > Bulk Actions > "Update Inventory"
Steps on How To Update Inventory:
1. Download Sample Template for Inventory.
2. Fill in the template.
3. Select your Brand under the dropdown.
4. Upload the template.
Note: Once you have uploaded your inventory template, it will take up to 30mins for completion.
New Shipping Validation for products to shipping to Canada Only:
In the Product Management Module under Add New Products, please note that the Service Level option that ships to Canada Only will be Small Parcel.
Order Management in Channel Gate with new Changes/Improvements:
Credit Memo New Note Feature:
In the Order Management Module under Credit Memo, there is a new feature to add notes to a specific Cymax Order ID.
If a note is added, it will also reflect in the Communication History.
Additional Changes in Channel Gate:
Going forward, any files uploaded into Channel Gate, we will only be only accepting .xlsx
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