Channel Gate Enhancements and More: Release Note Wednesday January 5th, 2022

CHANNEL GATE ENHANCEMENTS

Coming soon!

Our Channel Gate Platform will have a new look and feel in the new year. Stay Tuned for more updates.

Here is a sneak peak!

Product Management in Channel Gate with new Changes/Improvements:

1. In the Product Management module under the tab "Add New Product", the mandatory color field name has been changed to Color Family to make the meaning of this attribute more clear.

2. Channel Gate now has an option available to use the same UPC for both US and CAD brands. This option can be available through the Brand dropdown in the Details tab. 

3. In the Descriptions tab, under Product Specifications, over 80+ new options are available to pick from. 

Here is the list of newly added Product Specifications:

Air Fryer Capacity Amperage amps Appliance Type Broiler Location Burner Grate Material Certifications and Listings Color/Finish Commercial/Residential Control Location Control Type Cooking Process Cooktop Features Cooktop Size Cooktop Surface Type Cooler Width in. Cooling Unit Type Cut-Out Depth in. Cutout Dimension Cut-Out Height in. Depth - Door Shut without Handle in. Dishwasher Size Drawer Type Duct Shape Ductless Filter Kit Electrical Requirements Energy Consumption kWh/year Exhaust Vent Location Filter Type Freezer Capacity cu. ft. Freezer Features Fuel Type General Features Handle Type Heat Levels Hinge Location Ice Maker Features Ice Maker Type Ice/Water Dispenser Ignition Type Included Input Power Installation Depth Installation Type Left Oven Capacity cu. ft. Lighting Type Lower Oven Capacity cu. ft. Lower Oven Features Lower Oven Settings

Material Maximum Air Flow Capacity CFM Minimum Air Flow Capacity CFM Net Capacity Noise Level Number of Burners Number of Cycles Number of Dual Zone Burners Number of Fan Speeds Number of Freezer Baskets Number of Oven Rack Positions Number of Oven Racks Number of Place Settings Number of Power Levels Number of Racks Number of Refrigerator Shelves Number of Temperature Zones Oven Cleaning Type Oven Control Type Oven Features Range Hood Features Range Hood Size Range Size Refrigerator Capacity cu. ft. Right Oven Capacity cu. ft. Shelf Material Sound Rating Range Decibels Temperature Range Total Capacity cu. ft. Total Oven Capacity cu. ft. Tub Material Tub Type Turntable Diameter Upper Oven Capacity cu. ft. Upper Oven Features Upper Oven Settings Vent Fan Features Vent Location Vent Style

 

Seller Intelligence Module in Channel Gate with new Changes/Improvements:

1. In Seller Intelligence Module on the left click into Operational Insights then to Performance , a new report is available called "Vendor Operation Analysis". This report provides useful insights into your order fulfilment metrics.

If you have any questions, please reach out to your [e-mail]

Explainer video on how to read the report to come soon!

2. In the Seller Intelligence Module, Applied and Open Payables reports will be moved over to the Order Management Module and available under Invoice Management section. 

Below Screenshot is the previous layout:

Applied/Open Payable will be now moved to Order Management under Invoice Management as shown below: 

Order Management in Channel Gate with new Changes/Improvements:

1. Phone Number is now added in Channel Gate

• • Phone number is added in the Unprocessed Tab under Order Management
  • Phone number is added in the excel file exported when you click export orders in Unprocessed tab under Order Management.
•  
  • Phone number is also added in the Shipped Tab under Order Management.

2. Comments section in the 'Returns' detail page under 'Returns & Replacement' section is now fixed in Channel Gate so that your entire communication history is visible in the 'Communication History' section.

• This is what you would see in Channel Gate in Communication History section of the Returns detail page.

3. In the Credit Memo Section, there is a new function to download the last 6 months of the Credit Memo History.

• You can also search for specific Order ID, Reference # or Credit Memo ID in the search bar on the right and then download the credit memo history information.

4. The "Provide Feedback" button is only used for providing feedback on Channel Gate features, bugs etc. If you need more assistance related to a particular order, please go to the order # and respond or

• You can also reach out to [e-mail] or [e-mail] (related to shipping inquiries).