CHANNEL GATE ENHANCEMENTS
Our Channel Gate Platform will have a new look and feel in the new year. Stay Tuned for more updates.
Here is a sneak peak!
Product Management in Channel Gate with new Changes/Improvements:
1. In the Product Management module under the tab "Add New Product", the mandatory color field name has been changed to Color Family to make the meaning of this attribute more clear.
2. Channel Gate now has an option available to use the same UPC for both US and CAD brands. This option can be available through the Brand dropdown in the Details tab.
3. In the Descriptions tab, under Product Specifications, over 80+ new options are available to pick from.
Here is the list of newly added Product Specifications:
|Air Fryer Capacity
Burner Grate Material
Certifications and Listings
Cooktop Surface Type
Cooler Width in.
Cooling Unit Type
Cut-Out Depth in.
Cut-Out Height in.
Depth - Door Shut without Handle in.
Ductless Filter Kit
Energy Consumption kWh/year
Exhaust Vent Location
Freezer Capacity cu. ft.
Ice Maker Features
Ice Maker Type
Left Oven Capacity cu. ft.
Lower Oven Capacity cu. ft.
Lower Oven Features
Lower Oven Settings
Seller Intelligence Module in Channel Gate with new Changes/Improvements:
1. In Seller Intelligence Module on the left click into Operational Insights then to Performance , a new report is available called "Vendor Operation Analysis". This report provides useful insights into your order fulfilment metrics.
If you have any questions, please reach out to your firstname.lastname@example.org
Explainer video on how to read the report to come soon!
2. In the Seller Intelligence Module, Applied and Open Payables reports will be moved over to the Order Management Module and available under Invoice Management section.
Below Screenshot is the previous layout:
Applied/Open Payable will be now moved to Order Management under Invoice Management as shown below:
Order Management in Channel Gate with new Changes/Improvements:
1. Phone Number is now added in Channel Gate
- Phone number is added in the Unprocessed Tab under Order Management
- Phone number is added in the excel file exported when you click export orders in Unprocessed tab under Order Management.
- Phone number is also added in the Shipped Tab under Order Management.
2. Comments section in the 'Returns' detail page under 'Returns & Replacement' section is now fixed in Channel Gate so that your entire communication history is visible in the 'Communication History' section.
- This is what you would see in Channel Gate in Communication History section of the Returns detail page.
3. In the Credit Memo Section, there is a new function to download the last 6 months of the Credit Memo History.
- You can also search for specific Order ID, Reference # or Credit Memo ID in the search bar on the right and then download the credit memo history information.
4. The "Provide Feedback" button is only used for providing feedback on Channel Gate features, bugs etc. If you need more assistance related to a particular order, please go to the order # and respond or
- You can also reach out to email@example.com or firstname.lastname@example.org (related to shipping inquiries).