The table below outlines potential validation errors and their descriptions that may occur when uploading a Product Template file to Channel Gate (the Portal). These errors might appear as a banner notification on the Listing page during the upload process, or they might be included in the Error Report sent to your email following an upload attempt.
Validation Category | Error Message | Validation Description | |
1 | Brand ID Validation | Brand ID Missing | Brand ID must be provided and valid. See Channel Gate > Account Settings > Brands |
2 | SKU Validation | SKU Required | SKU is required. |
3 |
SKU Validation |
SKU must be Text or Number. No special characters except '-', '.', '+', '/' , '(', ')', '_' or whitespace |
SKU must contain only alphabetical characters, numbers and these special characters: - . + / ( ) ' & " |
4 | Product Title Validation | Product title should be between 20-80 characters | Title length must be between 20-80 characters. |
5 | Product Title Validation | Product Title should contain word Set and at least one number | If the product is a set, the title must contain the word 'Set' and a number. |
6 | Product Title Validation | All the letters in the title cannot be neither UPPERCASE nor lowercase | Title must contain both uppercase and lowercase letters. |
7 | Product Title Validation | Product Title can consist of alphabetical characters, numbers and these special characters - . + / ( ) ' & " |
Title must only include alphabetical characters, numbers and these special characters: - . + / ( ) ' & " |
8 | Amazon Title Validation (Admin only) | Amazon title should be less than 200 characters |
Amazon title length must be ≤ 200 characters. |
9 | Amazon Title Validation (Admin only) | All the letters in the amazon title cannot be neither UPPERCASE nor lowercase | Amazon title must contain both uppercase and lowercase letters. |
10 | Amazon Title Validation (Admin only) | Amazon Title should contain word Set and at least one number | If the product is a set, the title must contain the word 'Set' and a number. |
11 | Market Availability Validation | Product should be sold Either in US or in CA |
Product must be sold either in the US or Canada. |
12 | Product Details Validation | Product details should be more than 40 characters |
Details must be > 40 characters for non-set products. |
13 | Product Details Validation | Product Details contains unsupported characters. Please remove them | Details must only include alphabetical characters, numbers and these special characters: - . + / ( ) ' & " |
14 | Product Dimensions Validation | Product Weight Required | Weight must be provided and > 0. |
15 | Product Dimensions Validation | Incorrect Product Dimensions | Dimensions (height, width, depth) must be > 0. |
16 | Product Dimensions Validation | Product Weight should be less than or equal to the sum of 'Package weights' |
Weight must not exceed the sum of package weights. |
17 | Package Dimensions Validation | Package Dimensions Required | Package dimensions must be provided. |
18 | Package Dimensions Validation | Package SKU must be between 2-30 characters |
Package SKU must be provided and 2-40 characters long. |
19 | Package Dimensions Validation | Duplicate Package Dimensions | Duplicate package dimensions are not allowed. |
20 | Category Validation |
Category Required |
Category ID must exist. See Info tab (Column D 'CategoryID) of the Product Upload template'. |
21 | Category Validation | Incorrect Category | Category ID must be valid. See Info tab (Column D 'CategoryID') of the Product Upload template. |
22 | Shipping Validation | The product cannot be shipped on a small parcel because it ships on pallet. | Shipping method must match product properties (e.g., small parcels for light products). |
23 | Shipping Validation | The package weight is greater than 150 lbs and shipping service cannot be a small parcel. | The package weight must not exceed 150lbs for small parcels. |
24 | Shipping Validation | The length and girth are greater than 165 inches and shipping service cannot be a small parcel. | The length and girth must not exceed 165 inches for small parcels. |
25 | UPC Validation | UPC Required | UPC must exist. |
26 | UPC Validation | UPC should consist of 12 to 13 digits | UPC must be 12-13 digits long. |
27 | UPC Validation | Invalid UPC | UPC must pass checksum validation. |
28 | Pricing Validation | Invalid Wholesale Cost | Wholesale price must be > 0. |
29 | Pricing Validation | Invalid Selling Price | Selling price must be > 0. |
30 | Attribute Validation | Color Attribute is required | Color Attribute is a required field. See Info tab (Column H 'Attributes>Color') of the Product Upload template. |
31 | Attribute Validation | Material Attribute is required | Material Attribute is a required field. See Info tab (Column J 'Attributes>Material') of the Product Upload template. |
32 | Attribute Validation | Incorrect Style Attribute | Style Attribute is an optional field. See Info tab (Column I 'Attributes>Style') of the Product Upload template. |
33 | Specification Validation | Incorrect Specification Key | Specification key must be valid. See Info tab (Column K 'Product Specification>Keys') of the Product Upload template. |
34 | Specification Validation |
Incorrect Specification value
|
Specification value must be valid. See Info tab (Column M 'Specification Values') of the Product Upload template. |
35 | Specification Validation |
Specification value contains unsupported characters. Please remove them
|
Specification values must only include alphabetical characters, numbers and these special characters: - . + / ( ) ' & " |
36 | Features Validation | 3 Features Mandatory | At least 3 features must be provided. |
37 | Features Validation | Features 5-250 characters | Each feature must be alphanumeric and ≤ 250 characters. |
38 | Features Validation | Feature contains unsupported characters. Please remove them | Features must only include alphabetical characters, numbers and these special characters: - . + / ( ) ' & " |
39 | Short Description Validation | Short Description Mandatory 40-2000 characters | Description must be 40-2000 characters long. |
40 | Image Validation | More than `_maxImageCount` images cannot be added |
Each product can have ≤ 20 images.
|
41 | Proposition 65 Validation | Proposition65 is required | Proposition 65 compliance must be specified. |
42 | Proposition 65 Validation | Invalid chemicals | Chemicals listed must match the master list. |
43 | Proposition 65 Validation | Chemicals cannot be included if Proposition65 is set to NO. | Chemicals cannot be listed if Proposition 65 is set to NO. |
44 | Keyword Restrictions | Product Title contains the following error: {restriction.ErrorMessage} |
Restricted keywords must not appear in product data.
|
45 | Miscellaneous Validations | Product Cannot be Active and Discontinued at the same time | Products cannot be active and discontinued simultaneously. |
46 | Miscellaneous Validations | HS Code should be 10 digits long | Harmonized code must be 10 digits long. |
47 | Miscellaneous Validations | 'BackOrder Date' must be a future date. | Backorder dates must be in the future. |
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