Feature: Amazon API Rejections Resolution Page
This page is available in Vendor Portal Application under Marketplace Section (Amazon).
To fix the rejections from Amazon(US and Canadian Market Places), we build a new page to show the list of all products that are rejected by Amazon and the suggestion we get from Amazon. We support error resolution for Brand, Title, SKU, Invalid UPC and Wrong UPC, these will cover most of the rejections we get from Amazon.
Cymax and Amazon links are provided in the details page to compare products from what is entered in our system with what we got from Amazon.
For the errors that are not resolvable, vendor should reach out to their account manager to fix those errors.
More details on resolving rejections can be found in this article : https://channelgate.zendesk.com/hc/en-us/articles/360034288773