Channel Gate Enhancements and More: Release Notes January 11, 2024

Inventory Upload Updates

The inventory upload process in Channel Gate has improved! To make it easier for you to upload inventory for all your brands we no longer need you to separate your catalog by brand and prepare separate upload templates for each brand. In a single template file, you can fill out the inventory levels for your entire catalog and provide a corresponding Brand ID for each record. See the image below. This also means, you don't need to select a brand when uploading inventory, just fill out the template and upload the file.

Updated Invoice Dispute Process

With this release, we have made the Auto-invoice dispute process more flexible by allowing you to provide additional remarks for any dispute reason selected. Earlier, the additional remarks feature was only available for "Other" reason. This change should help you communicate to Cymax any additional data point/information about the invoice you are disputing.

New At-risk Credit Memo Alert on Credit Memo Page

We have added a new alert on top of the Credit Memo page in Channel Gate. This alert will notify you of credit memos that need to be actioned otherwise they might get auto-accepted as per the established business process rule. You can click on the alert to apply the filter and see the list of credit memos that are at risk.

Please provide your feedback or suggestions to us at [e-mail]

Thank You,

Team CG